Shipping and Delivery

Delivery Times

When we have items in stock, we aim to ship in 2-3 days. So for orders within the UK, Zayah Jewellery will usually arrive in 7 days, often earlier. Since we hand-make every piece, during busy times it may take us longer, but we are sure that you will find that the Zayah jewellery is worth waiting for.

During our busy seasons, especially in the run up to Christmas, we would recommend that orders are placed well in advance, so that we can ensure it reaches you in good time. We aim to ship your orders in busy periods within 5-7 business days from when we receive payment. 

We understand that this is a valuable purchase for you and so we make sure that what we ship to you is signed for. 

 

Shipping Options

We have the following options for shipping. We reserve the right to revise shipping charges at any time to allow for changes in the prices charged to us.  

Within the UK

We provide a free service for the standard delivery option on all orders. 

Express delivery option costs £10.00 for orders under £150. For orders over £150, we ship free of charge. 

Europe

For Europe, we charge £10.00 for orders under £150 for standard shipping reaching you in about 5-7 days from when we ship. 

For orders over £150 we ship free of charge. 

Other Countries

For other countries, we have a flat rate of £20 for all orders. 

For orders outside the UK, please be aware that in some cases, local customs and import duties maybe charged. We don't cover the costs of any such local duties or taxes that may be applicable. We also can't take responsibility for customs related clearance and delays.